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Our Cleaning Method

The VLM Difference

Our base cleaning uses VLM — Very Low Moisture cleaning. It's the modern, fiber-safe way to clean carpet and upholstery: deep results, minimal water, and a home you can walk on within hours.

What is VLM?

VLM (Very Low Moisture) cleaning applies a professional prespray to break down soil, works it into the fibers with gentle agitation, then lifts it away using specialized low-moisture equipment. Instead of flooding your carpet with hot water, VLM cleans with controlled moisture — so the carpet is never soaked through.

The result is a deep, even clean with a fraction of the drying time, and none of the risks that come with saturating a carpet.

Why we love it

Dry in about 1–2 hours

Traditional steam cleaning can leave carpets damp for a day or more. VLM uses a fraction of the water, so your rooms are back in use the same day.

A fraction of the water

Low moisture means no soaking. That dramatically lowers the risk of wicking, shrinkage, and backing delamination.

Eco-safe and no residue

We use non-toxic, biodegradable presprays and minimal moisture, leaving behind no sticky chemical residue to attract new dirt.

Gentle on delicate fibers

VLM is the safer choice for wool, wool blends, and fine upholstery — fibers that can be stressed by heavy water and heat.

Fresh, clean air

Less humidity in your home means no damp, musty smell while carpets dry.

Ideal for regular upkeep

VLM keeps regularly maintained carpets looking and feeling fresh with minimal disruption.

The one important limitation

VLM is outstanding for maintenance cleaning — but it is not a heavy-restoration method. Because it uses very little water, it cannot fully flush out soiling that has soaked deep into the carpet backing.

For heavily soiled carpets, hot water extraction is recommended.

  • Heavily soiled or neglected carpets
  • Ground-in dirt and oil-based or greasy soiling
  • Pet accidents, stains, and lingering odors

If any of these sound like your carpets, add our Restorative Clean (full vacuuming, prespray, deep fiber agitation, and hot water extraction) or our Pet Treatment (hot water extraction that neutralizes odor and yellowing) during booking — you can select them in the Add-Ons step.

Which method do you need?

VLM is perfect if…

  • No heavy staining or soiling
  • Regular upkeep and a routine refresh

Hot water extraction if…

  • Visible heavy staining or ground-in dirt
  • Pet odors, accidents, or high-traffic wear